Strategic Accounts Assistant

Dynamic, growing HVAC-R industry leader seeks a ‘Strategic Accounts Assistant’ for its corporate offices!  This person will perform a variety of support related functions and assist as a single point of contact for strategic customers across multiple locations in the M.W.  He/she will ensure branches are following customer guidelines, are providing a consistent approach-look-feel and are pricing our work in a uniform manner.  In addition to this, the Strategic Accounts Assistant will coordinate customer onboarding processes with branch operations, our corporate administrative team and the call center staff. Qualifications include:  exceptional communications skills; the ability to put urgency on matters and multi-task; trade school/associate’s degree as minimum education; will be computer proficient.  NOTE: candidates with Service Technician and/or Service Management experience are especially encouraged to apply!  Please send resume with salary history.   

 

 

Seeking a ‘Strategic Accounts Assistant’ for our corporate offices!  This person will act as a single point of contact for strategic customers across multiple locations in the M.W.  He/she will ensure branches are following customer guidelines, are providing a consistent approach-look-feel and are pricing our work in a uniform manner.  In addition to this, the Strategic Accounts Assistant will coordinate customer onboarding processes with branch operations, our corporate administrative team and the call center staff.

 

NOTE: candidates with Service Technician and/or Service Management experience are especially encouraged to apply! 

Job Requirements:

  • Exceptional communication skills
  • Ability to put urgency on matters and multi-task
  • Strong computer knowledge.
  • Good organization and customer service skills.

Education Requirements:

  • Technical school graduate, Associates degree or college

Salary/Pay Range:

Based on experience/education

Benefits:

Health Insurance, Term Life Insurance, Accidental Death & Dismemberment Insurance, Dependent Life Insurance, Long-Term Disability Insurance, Profit Sharing Plan, 401-K Plan, Flexible Benefits Plan, Paid Holidays, Paid Vacation, Paid Sick Leave, Health Club Reimbursements Plan, Tuition Reimbursement Plan, Free Parking

 

EOE-AA/Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation

 

Address: 500 SW 7th Street, Suite 100, Des Moines, IA 50309