Dispatcher - Service Coordinator

Growing, HVAC industry leader with multiple locations is looking to add another High Energy individual with experience Coordinating and Dispatching to our Service department in our Des Moines location.  This key position offers a challenge of handling a broad range of emails and inbound/outbound call customers for HVAC, refrigeration, ice machines and/or cooking equipment service needs.  Duties include, but not limited to, dispatching our local area technicians to our customers, maintaining weekly reports, and working close with service managers on proposals and quotes.


We Offer Our Ever-Growing Team the Following Benefits:

  • Paid holidays and a floating holiday
  • Blue Cross Health insurance
  • Dental and Vision insurance
  • Growth potential with a stable company
  • 5 sick days per year that roll over
  • Health club reimbursement
  • Wellness plan $100 a year for your doctor’s visit
  • Vacation Time accrued immediately with increases every year
  • 401k with match and profit sharing
  • Funeral leave
  • Continuing education and advancement opportunity
  • M-F 8am-5pm No weekends
  • Family, friendly team work environment.
  • Term Life Insurance
  • Accidental Death Insurance
  • Dependent Life Insurance
  • Prepaid Legal
  • Flexible spending accounts

Job Requirements:

  • 3 years of Dispatching experience
  • Manage day-to-day work-flow efficiently while providing best in class service to our customers
  • Excellent phone and communication skills
  • Computer skills with Microsoft Office Suite including good data entry skills
  • Superior organizational skills and detail-oriented is a must have for this position
  • Ability to multi-task in an ever-changing environment and with minimal supervision


Address: 2601 Bell Avenue, Des Moines, IA 50321